Industry Experts
We Live in the Community
46 Years of Experience
Thousands of Settlements
Thousands of Settlements
46 Years of Experience
Gary Johnson
Gary has a long history in the Insurance sector. Directly after college, he spent five years as an Independent Adjuster with Toplis & Harding, traveling throughout North and South America handling significant commercial and institutional losses.
After learning the intricacies and nuances of the industry, he made the easy decision to become an advocate for policyholders. Over the next 36 years, Gary immersed himself in becoming a bona fide expert in his field. Gary began with a prominent west coast public adjusting firm and later co-founded a new enterprise in 2002. His roles and responsibilities spanned every facet of the company’s operations inclusive of but not limited Secretary, President, and Co-Chairman of the Board. Even with all these administrative responsibilities, his unwavering passion consistently revolved around claims processing and advocacy of his clients.
Gary’s clients extend from homeowners to Fortune 500 corporations. His expertise has been brought to bear across a diverse array of disasters encompassing everything from fires and hurricanes to earthquakes and tsunamis. Throughout these experiences, he has consistently played a pivotal role in both claims management and driving industry advancements.
After 45 years, Gary recognized the need for change. In 2023, he embarked on a new adventure and has started his own company, Johnson & Johnson, LLC. His responsibilities are not limited to any facet of the company, but his focus remains on maintaining the Gold Standard he helped create in this industry.
He is a recognized expert in the industry, a court-approved expert on First-Party Property and Casualty Claims, Adjusting Practices, and Bad Faith Issues. He also serves as an Umpire and Appraiser for “Formal” and “Informal” Appraisals under First-Party policies.
Gary’s client portfolio mirrors his exceptional skills, encompassing Industry Leaders, Hollywood “A-Listers,” auto shops, hospitality conglomerates and even the Federal Government. Evidently, he stands as a true industry leader.
Kevin Johnson
Meet Kevin Johnson, a seasoned professional in the public adjusting & real estate industries with a lifelong foundation rooted in the field. From an early age, Kevin immersed himself in the intricacies of the public adjusting business, absorbing valuable insights and learning from the best: his partner and father, Gary Johnson!
Throughout his high school and college years, Kevin devoted his summers to international Hurricane Operations with The Greenspan Company / Adjusters International, setting the stage for his future success. Drawing on his public adjusting experiences, Kevin transitioned to real estate and achieved remarkable success as a top-performing agent at Keller Williams, attaining elite status as the “youngest highest producer.”
In 2020, Kevin redirected his focus back to the public adjusting arena. Over the past three years, he progressed from an apprentice to an Executive General Adjuster, earning a reputation for being a seasoned professional with unwavering morals and meticulous attention to detail. Kevin’s exceptional skill set enabled him to interface seamlessly with seasoned professionals twice his age.
In September 2023, Kevin left Sunpoint and decided to join Gary at Johnson & Johnson, LLC. As Partner and CFO, Kevin contributes a sharp eye for detail, organizational expertise, and a captivating personality at the forefront of their venture.
Beyond his roles in the adjusting and real estate sectors, Kevin is a multifaceted entrepreneur. He invests in real estate, owns and manages a go-ped/go-kart company that custom fabricates and sells parts globally, and is continually refining his golf skills. An avid fisherman, Kevin’s diverse interests mirror his dynamic approach to life and business.
Success Stories
With over 40 years of combined experience, Gary and Kevin have received glowing reviews from their clients. Take a moment to read just a few of them:
Almost TEN TIMES what the insurance company offered
This personal reference is to thank you for your dedication and hard work in getting our claim successfully settled. The settlement resolution was beyond our expectations and almost TEN TIMES what the insurance company offered. Our prized custom home in ...Almost TEN TIMES what the insurance company offered
This personal reference is to thank you for your dedication and hard work in getting our claim successfully settled. The settlement resolution was beyond our expectations and almost TEN TIMES what the insurance company offered. Our prized custom home in Malibu was destroyed and sustained a lot of structural and interior damage. We are beyond happy we obtained Gary's help. You are a very methodical and passionate expert in this arena. We followed your lead and you delivered what you promised. You handled the adjusters very well and forced our insurer to step up to the plate. The building, ALE, and contents were handled exactly as they should have been. We happily paid the investment in your efforts as they were well worth the favorable results. Again, thank you Gary for all your hard work. We will happily recommend you anytime. It is best you are brought early in the process so the claim can be navigated in the right direction. We are glad we did not delay our decision.You also saved us a lot of angst
While the events are fresh in my mind, I want to thank you again for the professional way you, handled our flood damage claim in Coronado. lf we had tried to handle this matter on our own, I am certain ...You also saved us a lot of angst
While the events are fresh in my mind, I want to thank you again for the professional way you, handled our flood damage claim in Coronado. lf we had tried to handle this matter on our own, I am certain that our recovery would have been a fraction of the result you obtained for us. (You also saved us a lot of angst.)We are incredibly grateful
Thank you, Gary for the outstanding representation and unbelievable results achieved on our insurance claim. We had multiple properties vandalized during the protests and riots in May of 2020 and had no idea if our insurance carrier was going to cover all the damage. Once ...We are incredibly grateful
Thank you, Gary for the outstanding representation and unbelievable results achieved on our insurance claim. We had multiple properties vandalized during the protests and riots in May of 2020 and had no idea if our insurance carrier was going to cover all the damage. Once we met with you, you reviewed the policy of insurance and explained all the coverages under our policy and worked with us to present the covered damages to our carrier. The professionalism and expertise of this claim preparation was beyond anything we could have prepared. We are incredibly grateful to have Gary to assist us with this claim. Without you, we would still be negotiating damages with our carrier. Instead, we received a settlement for the damages sustained beyond anything we could have done on our own.Thank you for all your efforts
Thank you for all your efforts and assistance in the negotiation and final adjustment of the fire and smoke damage claim to our home in Healdsburg, CA. The resources that you made available, provided us with excellent evaluations for repair and restoration ...Thank you for all your efforts
Thank you for all your efforts and assistance in the negotiation and final adjustment of the fire and smoke damage claim to our home in Healdsburg, CA. The resources that you made available, provided us with excellent evaluations for repair and restoration estimates for our home, artwork, and landscaping. Those evaluations were the foundation of providing AIG Insurance Company with a thorough understanding of the scope of our claim. The result was an excellent settlement that allowed us flexibility. As a repeat client and friend for the last 10+ years, I will be happy to provide you a reference should a potential client wish to speak with a satisfied customer.Gary should be the first call you make
It is with great confidence that I am writing to recommend the services of Gary Johnson. During the protests and riots in May of 2020, we had multiple properties severely vandalized and had no idea how our insurance carrier was fighting ...Gary should be the first call you make
It is with great confidence that I am writing to recommend the services of Gary Johnson. During the protests and riots in May of 2020, we had multiple properties severely vandalized and had no idea how our insurance carrier was fighting to not cover all the damage. Gary met with us, explained all the coverages under our policy and worked with us to evaluate, measure, and present the covered damages to our carrier. The professionalism and expertise of this claim preparation and resolution was beyond anything we could have prepared. We know without a doubt that if we did not hire Gary to assist us with this claim, we would still be negotiating damages with our carrier and likely be short-changed on what was owed. Instead, with the effort of Gary, we received a settlement for the damages sustained beyond anything we could have done on our own. If you unfortunately find yourself in a similar situation, do yourself a favor, don't wait for your insurance company to low-ball the damages and coverages and hire a professional. Gary should be the first call you make. Thank you, Gary for helping us to promptly get back to business.Gary had our best interests at heart
In 2020, at the height of the COVID-19 pandemic, we lost everything to the LNU Lightning Complex Fire. Our home and all of our worldly possessions were gone in the blink of an eye. We assumed our insurance...Gary had our best interests at heart
In 2020, at the height of the COVID-19 pandemic, we lost everything to the LNU Lightning Complex Fire. Our home and all of our worldly possessions were gone in the blink of an eye. We assumed our insurance company would have our best interests at heart. Boy were we wrong. Insurance companies are ruthless. You happily pay your premium, but when disaster strikes all of the sudden they are trying to strong arm you into settling for much lower than your home and possessions were worth. Enter Gary Johnson. He made a very stressful and traumatic event very easy to navigate. Every step of the way, Gary had our best interests at heart and fought on our behalf to ensure we were not taken advantage of by our insurance provider. He knows the ins, outs, and every other trick in the book that insurance carriers will try to pull on their “customers”. We are extremely humbled and grateful for all of the help provided to us by Gary through this very complex year in our lives. Thank you, Gary. We could not have done it without you.You did a fantastic job of negotiating a very favorable settlement
I am happy to serve as a personal reference for the great work and results that you obtained when my condominium was extensively damaged by water. While I am very proficient in business and legal matters, the ...You did a fantastic job of negotiating a very favorable settlement
I am happy to serve as a personal reference for the great work and results that you obtained when my condominium was extensively damaged by water. While I am very proficient in business and legal matters, the insurance arena and claims issues were areas where I needed your expertise. I am happy to have had you on my side negotiating with the insurance company for my best interests. I write this letter as an expression of my sincere personal thanks for your efforts and the tremendous results. We were referred to you through others who have had you on their side in their fight with insurers and gladly told us about your skills and passion for advocating on behalf of policyholders. You leveled the playing field. You did a fantastic job of negotiating a very favorable settlement for me that was double of what we originally received from our insurance company. You marshalled a team of local consultants to represent my best interests. I happily paid the investment in your efforts as they were well worth the favorable results. Again, thank you for all your hard work. I will happily recommend you anytime.Gary put a winning strategy in place
Please accept this letter as a commendation of my gratitude for the outstanding and strategic handling you, performed on my insurance claim. Gary put a winning strategy in place at the onset that proved to be the “key element ”...Gary put a winning strategy in place
Please accept this letter as a commendation of my gratitude for the outstanding and strategic handling you, performed on my insurance claim. Gary put a winning strategy in place at the onset that proved to be the “key element” that resulted in a successful result in every aspect of claim. The team meticulously documented every aspect of the claim with exact specificity. Gary stayed the course, documenting the insurance company’s every mistake, including but not limited to, California DOI Regulations related to response times. The attention to details and knowledge of the terms and conditions contained in the policy as well as their extensive library of technical details proved key in the final negotiations. The detailed analysis that captured every dollar disallowed by the carrier was a catalyst that increased the insurance company’s initial offer by over 150%.Our claim was handled beyond our satisfaction
My husband and I write this reference letter to express our sincere appreciation for you delivering results and resolving our insurance claim. Our family home sustained severe water damage. We got a referral to you from a high-level trusted source in ...Our claim was handled beyond our satisfaction
My husband and I write this reference letter to express our sincere appreciation for you delivering results and resolving our insurance claim. Our family home sustained severe water damage. We got a referral to you from a high-level trusted source in the insurance industry. You met with us immediately to gather evidence of the water damage that consumed our home and support our claim in an evidence-based manner. We were fortunate to have you represent us through the cumbersome process. With your expertise and insurance industry knowledge, our claim was handled beyond our satisfaction. Your interaction with the adjusters resulted in a very favorable resolution. Your fees were eminently reasonable, and we would think everyone with an insurance claim would most definitely benefit with you on their side. Again, thank you for all your hard work. We will happily recommend you firm anytime.We are so glad to have met with you
Thank you for the unbelievable results achieved on our insurance claim. We are so glad to have met with you after our business was damaged by a Frito-Lay truck. Despite our insurance company’s attempts to delay, deny...We are so glad to have met with you
Thank you for the unbelievable results achieved on our insurance claim. We are so glad to have met with you after our business was damaged by a Frito-Lay truck. Despite our insurance company’s attempts to delay, deny, and diminish the significance of our damages and undervalue our claim, you dedicated your efforts to thwart the carrier’s unreasonable positions and ultimately recover what we were rightfully owed. I would recommend you, without qualification, to the most discerning property owners. Without you, I would have had no idea how to navigate what we faced. Your professional representation put our business in a position to have our building returned to the state it was in before the damage. You assured us that we would not end up with less than what we had before the damage, and you came through. Gary is truly the best in the business. Please accept this letter as my sincere, personal thanks.We cannot thank you enough
The settlement was beyond our expectations and almost double what we thought it would be. Our prized property in Brentwood, California was devastated by a fire. There was a tremendous amount of structural and interior damage. Your reputation and knowledge is impeccable. We ...We cannot thank you enough
The settlement was beyond our expectations and almost double what we thought it would be. Our prized property in Brentwood, California was devastated by a fire. There was a tremendous amount of structural and interior damage. Your reputation and knowledge is impeccable. We were fortunate to have you quarterback our loss to a successfully result. We are glad we were referred to you and retained your services. You navigated the adjusters and insurance consultants like a true expert and forced my insurance company to step up to the plate - you kept them honest. With your tenacity and perseverance, we were able to recover the highest and best value on the structure loss as well as obtain code upgrade and other additional benefits up front. The fees we paid were worth every dollar in terms of the services and results received. You saved us tremendous time, headaches, effort and were by our side every step of the way. There is no way we could have negotiated the fantastic settlement you achieved. Again, thank you for all your hard work. We will happily recommend you.Your team are definitely at the top of your industry
I write this Letter of Recommendation with sincere gratitude to you in the handling of my insurance claim. When my medical facility was damaged by water not once, or twice, but 3 times in one year, the claim process ...Your team are definitely at the top of your industry
I write this Letter of Recommendation with sincere gratitude to you in the handling of my insurance claim. When my medical facility was damaged by water not once, or twice, but 3 times in one year, the claim process with two different insurance carriers was a project in its own. Gary, your expertise in the insurance claim process handling, not only the building portion of my claim, but also the business portion is exceptional and was greatly appreciated. You are definitely at the top of your industry with the knowledge in the respective area. Again, thank you for your tremendous effort.Contact Us
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